March 10, 2018
As my final project I wrote a OTRS-Plugin which brings client capabilities administrating the response templates and email signatures. It allows you to grant queueadmins. They can edit this templates and signatures using a new main menu entry.
Because my university and I like open source we’ve published the sources here:
As a part of my apprenticeship at the University of Münster I wrote a question and answer system (FAQ). Users having a problem can answer a few questions so they can be directed to the correct support team according to the problem.
I extended the output of the
EXPLAIN command in postgreSQL databases so it gives information about the sort order of the used indexes.
I am the maintainer and developer of the website of the Kolpingsfamilie in Laer. It basicly runs on WordPress. But in addition it had a self written calendar function to manage the events.