OTRS does not sign Admin notifications
Although OTRS is capable of signing and encrypting emails, outgoing admin notifications to agents are not signed. This confuses some of my agents and is puzzling to me.
Posts
I love John Candy
I had to think about the actor John Candy recently and wanted to share some thoughts about him and how I always connect him with my own father.
More English please!
I always wanted my blog to be bilangual which it is. But there are only a hand full of English posts. That needs to change which is why I will try to post more, or even exclusive only, in English.
My analoge Nikon film camera
I’ve started a new adventure and switched from digital to analog photography on film. Now I can buy loads of new film again and have it developed. Just like in the old days.
Back to Hugo
Ein Jahr lang habe ich versucht, VitePress für meinen Blog zu benutzen, was mehr oder weniger auch gut geklappt hat. Allerdings hat es mich nun doch zu Hugo zurück gezogen. Aber wieso sollte ich einer neuen Technologie vie VueJS den Rücken kehren und zu (in den Augen einiger) Bloatware zurück wechseln?
The new OTRS 6.5 LTS-Release arrived
As I mentioned in previous posts (only available in German), the current LTS version of OTRS (6.0) was officially deprecated at the turn of the year, and it’s successor (6.5) was announced. The previous version was still officially supported until the release of 6.5.
After several weeks of waiting, the time has finally come: Znuny has released OTRS 6.5.1 as an LTS version. Actually, it was released two weeks ago, as I just noticed. However, I usually check Znuny’s releases page only once a week. So, I’m even more delighted now!
Switch from Hugo to VitePress
Hugo was good
Nearly six years ago, I finally said goodbye to WordPress and switched to a static site generator called Hugo. It was the perfect solution as it eliminated all the security risks associated with WordPress in one fell swoop, and also dramatically increased the performance of the blog due to the resulting static website.
Another significant advantage was that I could write my posts in Markdown, which automatically generated more attractive output. Over time, I made several optimizations to the configuration and, especially, to the theme. The latter might not have been the most elegant, but it visually suited me and was functionally optimized to the maximum for search engine optimization and automated semantic evaluations using RDFa. As a result, I consistently appeared at the top of search engine results. An automatically generated sitemap even allowed for perfect evaluation of subpages by search engines. One of the best, though sadly underused features, was the multilingual capability, which allowed me to publish some articles in English as well.
Hello world
Hello world!
After some consideration about whether it really makes sense to continue writing my small blog in handwritten HTML files, I decided that it might be a good idea to switch to a static website generator. That’s why I’ve now opted for Hugo. In the coming time, it will become clear whether and how much better Hugo is.
It’s also nice that I can finally use simple Markdown here. Although I’ve
noticed that with this theme, the following elements do not work in the
preview or overview of the posts: